War and Order Privacy Policy
War and Order Privacy Policy
IMPORTANT! PLEASE READ CAREFULLY BEFORE YOUR REGISTRATION OF BEING ONE War and Order GAME USER!
THE CAMEL GAMES INTERACTIVE PRIVACY POLICY
With this privacy policy (the 'Policy'), we want to let you know how we at Camel Games, Inc., established in the United States, with the address 1201 Orange street, suite 600, Wilmington DE, USA (herein 'Camel', 'we' or 'us'), promise to take care of the personal information we collect from you. This includes the information you provide us with (for example, when opening a game account or subscribing to our official media platforms), what we learn when having you on our platforms and when you are playing our games. This Policy explains which personal information we collect from you and for what reasons; how we use, store transfer such data; and also how you can contact us to ask about your data and invoke your rights.
We only collect, use, store and transfer ('process') your personal information in accordance with applicable data protection legislation, including but not limited to the (EU) General Data Protection Regulation (2016/679) ("GDPR") and applicable national data protection legislation (hereafter 'applicable law').
Depending on whether you are a website visitor, customer and/or a user of our Services, we will process personal information such as your contact details (email address, telephone number and postal address), your username, password(s) and payment details. We will also collect and use information about your technical equipment such as your hardware and software type and location data, and other information you provide us with, for example when you sign up for our surveys and contests. For more information about the personal information we collect, use and otherwise process, please see section 6 below.
We will use your personal information for different purposes. We will for example use the data to provide you with the Service you have requested, to improve our games and other Services, to predict user trends, to make recommendations based on your usage, and to process payments. For more information about how we use your data, please read on below.
We will engage other companies in order to fulfill our purposes and obligations as set out in this policy, and we will transfer your personal information to countries outside the EU and EEA that may not have as strict privacy legislation as where you live. We will only transfer your personal information to such countries if we are allowed to do so; please read below for more information. When we collect personal information about you, you are entitled to the following rights under applicable law:
For more information about the rights you have in relation to your personal information, please contact our support team. If you have any questions about the personal information we collect, how we use your data and how we transfer your data to fulfill our purposes as stated herein, please contact us at: wao@camel4u.com. Below follows a more detailed description of how we use personal information.
We are Camel Games, Inc. ('Camel', 'we' or 'us'). This Policy applies to websites operated by us and any other of our affiliates. This Policy also applies to your use of our services, such as our official forums or Facebook page, and also when you use and play our games or other products (we call all of the above 'Services').
We are the controller of the personal information collected. If you have any questions or want to know more about how we use your personal information, please contact us by logging in to your War and Order account and directly contacting our Support Department through the in-game Feedback system, or email us at wao@camel4u.com.
We promise to keep your data safe and to not to sell your data to third parties. We promise to give you the right to access and delete your data, and to provide you with ways to manage and review your marketing choices as well as any other information (such as for example newsletters) you get from us.
Personal information can be any information relating to an identified or identifiable natural person. In other words, it can be any information that could allow us to identify you both directly and indirectly (like for example your name, email address, IP address, or your billing address). In this Policy, we will use the word 'data' to refer to personal information.
We will only use and process data about you if we have one of the following reason to do so:
We will collect data about you when you use our Services, including in the following situations:
We use data that you have explicitly provided to us in different situations. We also use personal information that is generated by your device or when you use our Services. These categories are further explained below. Data that you explicitly provide us with:
The above information may be provided to us when you open a War and Order account, or when you subscribe to our social media events and platforms. In addition to the above, and when purchasing a game product or enrolling in an event, you may have to provide us with the following data:
Finally, any other data you actively provide us with when:
Data we collect when you use our Services or games:
We will always ask for your consent to give us details on your location data.
Data from third parties we work with: We may receive data about you from third parties or partners, like for example Facebook, Google, and Appsflyer.
We may also receive information from third parties (such as game distributors) to add to the information we receive from you. This is used to help us deliver relevant advertising to you, to prevent fraud and/or abuse, and to collect your geolocation for taxation purposes.
We use the information we collect from you and from your use of our Services, to provide, maintain, protect and improve the Services and to develop new ones. Unless you have told us not to (opt out), we also use the information to offer you tailored content, like giving you more relevant ads and inform you about game releases that you might be interested in. We will not use your data for any other purpose than the purpose for which the data is originally collected.To operate our business and to enhance your gaming experience, we use your information in the following ways:
Special information about marketing:
Special information about marketing: We use your data to inform you about relevant products and offers, e.g. provide you with targeted marketing. The data we collect in such cases contain information that you willfully provide us with, the data we collect when you use our Services or from third parties we work with. We analyze this data to form a view on what we think you might want or need or what may be of interest to you. You can at any time object to our use of your personal information for marketing purposes, including any profiling for such purposes, and we will then stop using your personal information for such purposes.
To be able to provide you with the Services and the best possible experience, we will share your data with other companies and organizations. We will only do so if our partners can provide the same level of security to keep your data safe as implemented by us and if our partners can ensure that they comply with applicable laws and privacy regulations. We may share your information with the following partners:
Please note that our games or products may be advertised in other applications. If you click on one of these advertisements and install our game, you will become a user of our Services. To prevent fraud and verify the installation of the game, we may share your IDFA (iOS) and/or Advertiser ID (Android) with the relevant advertiser.
For Services using the Unity Engine, Unity is our service provider. Unity may collect certain data in relation to your use of such Services. You can find their privacy policy on their websites under https://unity3d.com/legal/privacy-policy.
We may release your data when we are required to by a court order, according to law or in the event of a bankruptcy or other similar unfortunate event.
We may also share and may acquire your data with future subsidiaries or companies if we choose to sell, transfer or merge parts of our business. We will, however, only transfer the data if we must and if these companies comply with applicable privacy regulations and can guarantee that your data will be kept safe.
Our Services and games are not directed to children and we do not knowingly collect information from children under 13 years of age. From May 25, 2018, only children over 13 years old are allowed to open a War an Order account. We strongly recommend parents or guardians to instruct their children to not disclose any data when online. Parents or guardians who are concerned about the transfer of data are welcome to contact us at wao@camel4u.com. If we obtain actual knowledge that we have collected data from a child, we will promptly delete it, unless we are legally obligated to retain such data.
We maintain physical, electronic and procedural safeguards to help guard your data in compliance with applicable privacy regulations. If transactions are offered on the Services, transaction information is transmitted to and from the Service in encrypted form using industry-standard Transport Layer Security (TLS used to be known as SSL) connections to help protect such information from interception. We strictly restrict authorized access to your data only to those persons who have a legitimate purpose to access it. We also have security measures in place to protect the loss, misuse and alteration of the data we process.We maintain physical, electronic and procedural safeguards to help guard your data in compliance with applicable privacy regulations. If transactions are offered on the Services, transaction information is transmitted to and from the Service in encrypted form using industry-standard Transport Layer Security (TLS used to be known as SSL) connections to help protect such information from interception. We strictly restrict authorized access to your data only to those persons who have a legitimate purpose to access it. We also have security measures in place to protect the loss, misuse and alteration of the data we process.
We may need to collect data to be able to fulfill our legal obligations or fulfill the terms of a contract we have with you or to be able to even present you with the Services. If you choose not to give us this data, it may prevent us from meeting our obligations. It may also mean that we cannot perform the Services needed to run your War and Order account or policies. It may also mean that we have to cancel a product or Service you have with us.
We will keep your information for as long as you are a player or customer of Camel. We may keep your information for longer for research or statistical purposes. If we do, we will make sure your information is anonymized and non-traceable to you as a person. We will also keep it for longer if we cannot delete it for legal or regulatory reasons. We will however delete all data that is no longer necessary after a reasonable period.
When you use our Services, we strive to provide you with ways to quickly update or delete data that you have actively provided. You have the right to access the data relating to you. This includes the right to be informed whether or not data about you is being processed, what data about you is being processed, and the purpose of the processing. You also have a right, upon your request, to access information about any evaluation or assessment of the balancing test we are required to conduct when we process your data based on our legitimate interest. Furthermore, you have the right to rectify or add data if the personal information is inaccurate or incomplete. As soon as we become aware of any inaccurate personal information being processed, we will always rectify your data without undue delay and notify you accordingly. If you have created a War and Order account, you can use the in-game Contact Official function or email wao@camel4u.com to contact us regarding your data.
You are also entitled to object to the processing of your data on grounds related to your particular situation. Please note however, that we must still process some personal information about you to provide the Services to you. This means that you cannot object to all our use of personal information and still require us to provide Services to you.
You are entitled to request that we erase data related to you. We will erase your data upon request provided that it is no longer necessary for the purpose (for example you cannot require all personal information about you to be erased and still receive Services from us) or we have a legal obligation to store personal information.
You are entitled to require us to restrict our processing of your personal information if you contest the accuracy of the data, if the processing is unlawful but you do still not want us to erase the data, if the data is no longer needed to fulfill the purpose it was collected for or you have informed us that you do not consider us to have a legitimate interest for certain processing.
You can request a copy of your data by logging into your War and Order Account and contacting our official support team through the in-game “Contact Official” function, or by emailing wao@camel4u.com. If you request access to personal information about you that you yourself have provided, and if the personal information is being processed automatically and in accordance with a contract between you and Camel or based on your consent, you may request that the data is provided in a structured, commonly used and machine-readable format and you may also request that the personal information is transmitted to another controller, if this is technically feasible.
You can contact our Support department by logging into your War and Order account and using the Contact Official function or emailing wao@camel4u.com at any time to get a list of all the data we have collected from you or to get such data deleted or invoke your other rights as explained above. We will do our bests to answer your request in a timely manner but please note that it may take a couple of days. Thank you for your patience and understanding.
Please note that if we cannot identify and guarantee who you are, we might ask you to provide us with additional information or log into your War and Order account if possible. Please note that we will not delete any data if we are unable to verify that you are their rightful owner. We will however always use our best effort to help you out.
You can contact our official Support team to close your account. However, if your account is closed, we may be unable to provide you with certain Services, and your game experience may be affected. Closing your game account will result in the loss of all of your game progress, virtual currency, virtual items, and ability to access the game.
This Policy may change from time to time. Any changes to this Policy can be checked at any time in the in-game Privacy Policy, and if the changes are significant, we will provide you with a more noticeable notice, like for example by game mail or with a pop-up in our games or on your War and Order account page. If you are asked to accept material changes to this Policy and decline to do so, you might not be able to continue using the Services with all functionality preserved.
Please let us know if you are not happy with the way we use and process your data by contacting our Support department at: wao@camel4u.com.
We will also appreciate to get feedback from you if you think that this Policy or any part of it is unclear. Our address is: Camel Games 1201 Orange street, suite 600, Wilmington DE, USA.
DPO contacter: Monica Lee E-mail: wao@camel4u.com
线上隐私权政策
兹有此隐私政策（下称“政策”），我方Camel Games，建立于美国，地址为1201 Orange street, suite 600, Wilmington DE, USA（下称“Camel Games”，“我们”或“我方”）希望您对知晓我们如何承诺保护收集到的您的个人信息。包括您主动提供给我们的信息（比如当您注册战火与秩序账户或使用指定功能时的信息），以及在您使用我们的网站和游玩我们的游戏时我们收集到的信息。本
政策解释了我们收集您的哪些个人信息，收集信息的原因，我们如何使用、存储和传输这些数据，以及如何联系我们咨询关于您数据的事宜并行使您的权利。
我们谨根据相关适用的信息保护法律法规使用、存储并传输（下称“处理”）您的个人信息，包括并不限于（欧盟）《一般数据保护条例》（2016/679）（下称“GDPR”）和适用的国家数据保护法律（下称“适用法律”）。
根据您是否为网站访客、顾客和/或是我们服务的使用者，我们将处理诸如您的联系详情（电子邮件地址、电话号码和邮政地址）、用户名、（多个）密码和付款详情等个人信息。我们还将收集并使用关于您技术设备的信息，例如您的硬件和软件类型，位置数据，以及其他您提供给我们的信息，如您在参与我们问卷调查和竞赛时提供的信息。更多关于我们收集、使用或处理个人信息的内容，请参阅下文。
我们使用您的个人信息有多个不同目的。例如，我们将使用这些数据为您提供所要求的服务，改进我们的游戏和其他服务，保护游戏账户安全，判定游戏账户所有者，根据您的使用习惯做出推荐，处理付款等行为。更多关于我们如何使用您的数据的内容，请参阅下文。
为完成在本政策中所设立的多种目标与责任，我们将与其他公司合作，并会将您的个人信息传输至欧盟及欧洲经济区之外的国家，这些国家的隐私法律法规也许并没有您所居住的地方那么严格。我们只会在取得允许的前提下向这种国家传输您的个人信息，更多信息请参阅下文。 在我们收集您的个人信息时，根据适用法律，您拥有以下权利：
如果您关于我们使用您个人信息的方式还有任何问题，欢迎联系我们的专业支持团队。关于本政策中所描述的我们所收集的个人信息、使用您数据的方法以及我们为完成目标而传输您数据的方法，如果您还有任何问题，请用下列方式联系我们：wao@camel4u.com 下面是我们使用个人信息方法的详细信息。
我们是战火与秩序官方（下称“战火与秩序”，“我们”或“我方”）。本隐私政策适用于由我们和其他任何我们附属机构运营的各类网站，政策还适用于您对我们服务的使用，例如论坛和Facebook官方网页，也适用于您使用和游玩我们的游戏以及其他产品（上述均称“服务”）。 收集来的个人信息由我们控制。 如果您有任何问题，或想更多地了解我们如何使用您的个人信息，请通过登录您的战火与秩序账户联系我们，或直接联系我们的支持部门：wao@camel4u.com。
我们承诺保护您数据的安全，不将您的数据售卖给第三方。我们承诺给予您访问和删除自己数据的权利，并向您提供各种方式以便您管理并审阅自己的营销选择以及从我方获取的任何其他信息（例如资讯等）。
个人信息可以是已识别或可识别的自然人的任何相关信息。换言之，个人信息是可允许我们直接和间接地识别您的任何信息（例如您的姓名、电子邮件地址、IP地址或国家）。本政策中，我们用“数据”一词代表个人信息。
仅当具有以下原因之一时，我们才会使用和处理您的数据：
我们将在您使用我方服务时收集您的数据，包括以下情况：
我们使用您在各种不同情况下明确提供给我们的数据。我们也会收集您的设备或您在使用我方服务时产生的个人信息。数据种类在下面有进一步的说明。 您明确提供给我们的数据有：
当您注册战火与秩序账户、订阅我方新闻报导或资讯时，使用第三方账户绑定功能时我们将可能收到以上信息。 除上述外，当您购买一款游戏或报名参加一项活动时，您可能需要提供下列数据：
最后，还有在下列情况中您主动提供给我们的任何其他数据：
您使用服务或游戏时我们收集的数据：
我们会总是征求您的同意，向我们提供您的详细位置数据。
从合作的第三方获取的数据： 我们可能从第三方或合作伙伴处获得您的数据，比如Facebook，Google，Appsflyer。
我们也可能从第三方（例如游戏经销商）获取信息，补充您提供给我们的信息。这将帮助我们向您投放相关广告，预防欺诈和/或滥用，并为税务目的收集您的地理位置。
我们会利用从您提供的及您使用服务时我们收集到的信息来提供、维护、保护并改进我们的服务，并研发新的服务。我们还会使用此类信息为您提供定制内容，例如投放相关程度更高的广告，和推送您或许感兴趣的游戏发行，除非您要求我们不这么做（选择停用）。 我们不会将您的数据用于与信息收集目的不符的其他任何用途。 为了我们的商业运营，改进您的游戏体验，我们将用以下方法使用您的信息：
关于营销的特别信息：
我们使用您的数据向您通报有关的产品和报价，例如为您提供目标营销。
我们在此类情况下收集的数据包括您自愿提供的信息，您在使用我方服务时我们收集到的数据，或从第三方伙伴处获得的信息。我们对这些数据进行分析，了解您可能想要、需要什么，或您可能对什么感兴趣。
您可以随时拒绝我们以营销为目的使用您的个人信息，包括任何以营销为目的的个性分析，经您的反对后，我们将立即停止以营销为目的对您个人信息的使用。
为了能向您提供服务和尽可能好的体验，我们会与其他企业和机构共享您的数据。我们这么做的前提是，合作伙伴能提供与我们同等水平的安全措施，保护您的数据不受侵害，并能确保遵守适用法律和隐私法规。 我们可能与以下伙伴共享您的信息：
请注意，我们可能会在其他应用程序中展示我方游戏或产品的广告。点击这类广告并且安装我们的游戏后，您将会成为我方服务的用户。为了避免欺诈行为并确认安装游戏，您的广告标识符（iOS）和/或广告客户ID（安卓）可能会被共享给相关广告商。 对于使用Unity引擎的服务，Unity（https://unity3d.com/）是我们的服务供应商。Unity都可能收集您使用这些服务的特定数据。您可以在其网站上https://unity3d.com/legal/privacy-policy和https://www.epicgames.com/site/en-US/privacypolicy页面中找到他们的隐私政策。 遵照法律规定或遇破产及其他类似的不幸事件时，我们可能依照法庭庭谕要求释放您的数据。 若我方选择出售、转让或合并公司某些部分，我们也可能与未来的子公司或其他公司共享并获取您的数据。然而，我们只会在必要情况下传输您的数据，且这些公司必须遵守适用的隐私法规并能保证您的数据安全。
我们的服务和游戏并非针对儿童提供，且我们不会有意识地收集13岁以下儿童的信息。从2018年5月25日起，只有年过13岁的儿童才可被允许注册战火与秩序账户。我们强烈建议父母或监护人指导儿童避免上网时透露任何个人信息。父母或监护人若对数据传输有任何疑虑，可以通过wao@camel4u.com联系我们。 如果我们确认收集到了儿童的信息，除非我方有保留此数据的法律责任，否则我们会立刻将其删除。
我们采取物理、电子和程序保障措施，遵照适用的隐私法规，帮助保护您的数据。我们严密控制访问用户个人信息的权限，只有目的正当的人员才能访问。我们还有许多安全措施，保护处理的数据不被丢失、误用或修改。 当您登录游戏时，请不要与其他用户分享个人信息。 战火与秩序永远不会要求您单独提供密码或明文发送密码。提出此类要求的人多半是在尝试窃取您账户中的物品。
为履行法律责任、履行与您订立的合同条款或仅仅是为您展示服务，我们都可能需要收集数据。 若您选择不向我方提供此类数据，我们或许不能履行相应的责任。也可能意味着我们无法为您的战火与秩序账户运行所需的服务，也无法执行相应政策。我们也可能被迫撤销您拥有的我方产品或服务。
只要您还是战火与秩序的玩家或顾客，我们就将留存您的信息。为调研或统计目的，我们可能留存您的信息更久。如果我们为此目的延期留存您的信息，我们会保证匿名化您的信息并无法追踪到您个人。 如果由于法律或法规原因我们无法删除您的信息，我们也会将其延期留存。 然而，我们会在经过合理时间后删除不再需要的数据。
当您使用我们的服务时，我们会尽力向您提供各种方法，以便您能快速地更新或删除自己主动提供的数据。您有权访问与您有关的数据。包括有权获知与您相关的数据是否被处理、被处理的是何数据以及处理目的。在为我方合法权益而处理您的数据时，我们有责任开展平衡测试的评估和测定，如果您提出请求，您也有权访问任何此类信息。
另外，如果您的个人信息不准确或不完整，您有权对数据进行修改或添加。一旦我们发现处理了任何不准确的个人信息，我们会总是毫不拖延地进行修改，并通知您相应情况。 如果您已经创建了战火与秩序账户，您可以通过在游戏内登陆该账户并通过联系官方，或者邮件至:wao@camel4u.com以访问、更改或删除您档案中提供的某些数据。
根据您的具体情况，您也有权拒绝我们处理您的数据。然而请注意，为了向您提供服务，我们依旧必须处理某些您的个人信息。这意味着，您不能拒绝处理所有的个人信息而依旧要求我们向您提供服务。
您有权要求我们删除与您相关的数据。如果不再需要有关目的的数据（比如，您不能要求删除所有的个人信息而依旧获得我们的服务），我们将应要求删除您的数据，否则我们依然具有存储您个人信息的法律责任。
如果您对数据准确性有质疑，或存在非法数据处理但您暂不希望我们删除数据，或数据已不再为收集初衷所需，或您告知我方，您不认为我方具有处理某些数据的合法权益，在这些情况下，您有权要求我们限制对您个人信息的处理。
要访问您数据的副本，您可以通过在游戏内登陆该账户并通过联系官方，或者邮件至:wao@camel4u.com联系我们的支持部门。如果您要求访问自己提供的个人信息，且个人信息正在被自动处理并符合您与战火与秩序订立的合同或是基于您的准许，您可以要求我们以结构化的、常用的且机器可读的格式提供数据；如果技术上可行，您也可以要求我们将您的个人信息转交至另一控制方手中。
您可以随时通过登陆该账户并通过联系官方，或者邮件至:wao@camel4u.com联系我们的支持部门，获得一份包含我们收集到您的所有数据的列表，或要求删除此类数据，或根据上述内容行使您的其他权利。我们将尽力及时满足您的要求，但请注意，这一过程可能需要好几天时间。感谢您的耐心与理解。特别请注意，如果我们无法识别和确认您的身份，我们也许会请您提供额外的信息，如果可能，我们或将要求您登入自己的战火与秩序账户。还请注意，如果我们无法确认您是否为数据合法的拥有者，我们不会删除任何数据。然而，我们总是会尽最大能力为您提供帮助。
您可以通过联系我们的客户服务人员来关停账户，但如果您关停账户，我们将无法向您提供某些产品或服务，您的游戏体验也将受到影响。关停游戏账户将将导致您失去所有已获得的成就以及游戏内货币、虚拟物品、相关的游戏访问权。
此隐私政策可能会不时改变。任何对此政策的修改都将公布于我们的游戏心细中的“隐私保护”条款中，如遇重大修改，我们将更加明确地通知您，如通过发送邮件、游戏内弹窗或战火与秩序账户中弹窗向您告知政策修改。如果您收到了本政策的内容修改通知但拒绝接受，您可能无法继续享用我方服务的完整功能。
如果您对我方使用和处理数据的方式不满意，请通过登陆该账户并通过联系官方，或者邮件至:wao@camel4u.com联系我们加以告知。 如果您认为本政策或政策任何部分还有不清楚的地方，欢迎向我们提供反馈。我们的地址是： Camel Games 1201 Orange street, suite 600, Wilmington DE, USA
DPO联系人：Monica Lee 联系方式 wao@camel4u.com
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